CONTACT
Questions? Write to us – we'll respond quickly. Or chat with us directly in the live chat on the left.
Deadline for local pickup is 12 noon (Monday-Friday // Public holidays + bridge days no production)
Local pickup at the following addresses:
• KIOSK Neutorstr. 6 • 55116 Mainz
Opening hours: Monday-Sunday: 12:30 - 20:00
• LADEN Neutorstr. 12 • 55116 Mainz
Opening hours: after receiving the pickup notification (Mon.-Fri.)
-> Orders will be automatically brought to the KIOSK from approx. 12:30
Germany:
• DHL 1-3 working days (4.90 €) - free from 69 €
• EXPRESS UPS (9,90€) 1-2 working days - from 69€ free
• EXPRESS UPS - NEXT DAY 12 noon (16,90€) - free from 99€
-> *EXPRESS orders must be received before 12 noon + no UPS delivery on Saturdays!
Europe
• DHL 2-7 working days (9.50 €) - free from 99 €
Select BINDING -> Upload FILE -> DONE!
Ordering with us is easy – you don't have to make endless decisions; you can simply sit back and order. Our products are already perfectly tailored to your needs: environmentally friendly, high-quality, and made from the finest materials.
PYEB GmbH • Neutorstraße 12 • 55116 Mainz • imprint@pyeb.de
HRB Mainz 44459 • Tax ID: DE287407917
Responsible body
We're pleased you're visiting our website. First, we'd like to introduce ourselves as the responsible party within the meaning of data protection law: PYEB GmbH, represented by Managing Director Julian David Jakob, Neutorstr. 12, 55116 Mainz, Germany. Phone: +49 -6131-231102, Email: impressum (at) pyeb.de
General
In accordance with our legal obligation, we would like to inform you about the collection and use of your personal data. When you use our website, personal data about you is collected. This may occur when you enter the data yourself – such as your email address. Our system also collects data from you automatically, such as your visit to our website. This occurs regardless of the device or software you use to access our website. Any entry of data by you on our website is voluntary; there will be no disadvantages for you if you do not disclose your data. However, without certain data, we are unable to provide services or conclude contracts. We will draw your attention to such mandatory information in each case. On this website, personal user data is only collected within the framework of applicable data protection law, in particular the General Data Protection Regulation (GDPR). The technical terms used in this text are explained in more detail in Art. 4 of the GDPR. According to the GDPR, data processing is permitted in three cases in particular:
- according to Art. 6 (1) (a) and (7) GDPR, if you have consented to data processing by us; in each case, we will inform you in advance in this data protection declaration and when you give your consent in accordance with Art. 4 (11) GDPR exactly why and under what circumstances your data will be processed by us;
- pursuant to Art. 6 (1) (b) GDPR, if the processing of your personal data is necessary for the initiation, conclusion or performance of a contractual relationship;
- pursuant to Art. 6 (1) (f) GDPR, if, after a balancing of interests, processing is necessary to protect our legitimate interests; this includes, in particular, our interests in analyzing, optimizing, and securing the offering on our website – this includes, in particular, analyzing user behavior, creating profiles for advertising purposes, storing access data, and using third-party providers.
Inventory data
We collect inventory data to the extent necessary for the establishment, content design, or modification of a (even free-of-charge) contractual relationship between us and the user. This may include: customer data (e.g., name, address), contact details (e.g., email address, telephone number), and service data (e.g., ordered service, term, fee). When establishing the user relationship, we will request this data from you (e.g., name, address, and email address) and also inform you to what extent the information is mandatory in order to establish the user relationship.
Usage data
We also collect usage data to enable users to use the services on our website. This may include: usage information (e.g., web pages or areas accessed, length of visit, interest in services), content data (e.g., data entered or uploaded by you, text, images, sounds, videos), metadata (e.g., identity of your device, location, IP address).
Initial contact via electronic request
If you contact us electronically (e.g. email, fax, telephone, messenger, etc.), we will save and process the data you have provided to us (e.g. name, contact information, content of the inquiry). The legal basis for this is our legitimate interest in effective customer communication in accordance with Art. 6 (1) (a) GDPR and, if it concerns an inquiry to enter into or fulfill a contract, also Art. 6 (1) (b) GDPR. We will only pass this data on to third parties if it is necessary for the fulfillment of the contract (according to Art. 6 (1) (b) GDPR), if this corresponds to the overriding interest in effective service (according to Art. 6 (1) (f) GDPR) or if your consent (according to Art. 6 (1) (a) GDPR) or there is another legal permission or obligation. You can request information from us at any time and free of charge about the purpose of the processing, origin and, if applicable, recipients of your personal data. You can also request the rectification, erasure, and restriction of processing of your personal data. You can object to the (further) processing of your data at any time and have a right to data portability and a right to lodge a complaint with the responsible supervisory authority. Your data will generally only be stored for as long as required for the purpose of the respective data processing. Further storage is primarily considered if it is still necessary for legal proceedings or for legitimate interests, or if there is a legal obligation to retain the data (e.g., tax retention periods, statute of limitations).
consent
If we ask for your consent to process your data, we will inform you in clear and easily accessible language about the cases for which you are giving your consent. Any consent we request is voluntary; you can also get any benefit you would like to obtain by giving consent without consent; just ask us. For every consent, you have the right to revoke your consent to process your personal data at any time. This can be done by sending an informal message, e.g. via our contact form, an email to the email address provided in the imprint, or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out up to that point.
Storage period
Your data will generally only be stored for as long as required for the purpose of the respective data processing. Further storage will primarily be considered if it is still necessary for us to pursue legal action or for our other legitimate interests. For your inventory data that was required to fulfill a contractual relationship (even one that was free of charge), this means that we will store it until the contractual relationship has been fully fulfilled or terminated, plus the limitation period (which is generally 2 or 3 years), plus a reasonable surcharge for any interruption of the limitation period. For your usage data, which was collected during your use of the website, this means that we will only store it for as long as it is still necessary for the proper functioning of our website and for our legitimate interest. We will primarily only store statistical information in pseudonyms. We will also store your data if we are legally obliged to do so. This particularly applies to tax retention periods, which are generally 6 or even 10 years.
Cookie Notice
Our website uses cookies in accordance with Art. 6 (1) (f) GDPR as part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimisation so that our offering can be used better, more effectively and more securely. Cookies are text files that are stored on your computer and save certain data about your user behaviour on our site so that certain functions or offers can be made available to you in line with your previous use. These can be so-called "session cookies", which are automatically deleted at the end of your visit to our website. However, there are also cookies that are stored permanently on your computer unless you delete them. This enables us to recognise your browser the next time you visit our website and to make functions or offers available to you in line with your previous use. Your browser allows you to prevent the use of cookies entirely or in individual cases. Please refer to the operating instructions for your browser for information on this. You can also delete cookies; we have put together some instructions for this here: for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de for Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac for Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen for Edge: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies for Internet Explorer: https://support.microsoft.com/de-de/help/278835/how-to-delete-cookie-files-in-internet-explorer Blocking cookies may limit the functionality of our website and other websites you visit. More information on how you can manage, restrict or completely disable third-party cookies and technologies with similar purposes can be found in particular at: http://www.aboutads.info/choices http://www.youronlinechoices.eu http://www.networkadvertising.org/choices
Disclosure to third parties
We hate spam as much as you do. Therefore, we will not share your data with third parties unless permitted by law. Sharing your data may either
- necessary for the performance of a contract and then permitted under Art. 6 (1) (b) GDPR or
- based on our legitimate interest in effective service provision in accordance with Art. 6 (1) (f) GDPR,
- be covered by consent given by you or
- This may become necessary if we are legally required by a state or authority to release your data in accordance with Art. 6 (1) (c) GDPR.
If your data is passed on to third parties, this is stated in this privacy policy.
Transfer abroad, especially USA
Our website uses external providers based outside the EU for various functions. Cookies, active Java scripts and other technologies in particular may result in your data being processed and stored outside the EU. However, we will not pass your data on to a third country unless the EU Commission has determined that data protection is comparable to that in the EU, or you have given us your informed consent, or we have agreed standard contractual clauses with the provider to protect your data. For the USA, the Privacy Shield Agreement (see also https://www.privacyshield.gov/welcome ) ensures sufficient data protection under certain conditions. Further information on your rights with regard to each transfer of data to the USA mentioned below can be found at https://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf .
User rights
You can request information from us at any time, free of charge, about the personal data we have stored about you. To prevent misuse, your identification will be required.
Deletion, rectification, restriction
You can request that we correct (or supplement) inaccurate data at any time, as well as restrict its processing or delete your data. This applies in particular if the purpose of processing has expired, a required consent has been revoked and no other legal basis exists, or our data processing is unlawful. We will then promptly correct, block, or even delete your personal data within the legal framework.
Contradiction
You may object at any time to any processing of your personal data that we base on a balancing of your interests in accordance with Art. 6 (1) (f) GDPR if there are reasons for doing so that arise from your particular personal situation. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend our legal claims.
Data transfer
You can request that we transfer the data stored about you in machine-readable form.
Complaint
If you feel that your rights have been violated by our data processing, you can file a complaint with the responsible supervisory authority (you can find a list of the authorities here ).
Change to the privacy policy
Should a change to this privacy policy become necessary for legal or practical reasons, we will update this page accordingly. This will not affect the consents granted by the user.
Encryption
When you enter data on our website, whether on a contact form, during registration, logging in, or for payment purposes, the web page on which you enter the data is encrypted. This prevents third parties from reading the data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address bar begins with "https" instead of just "http."
Contact form
General contact form
If you fill out a contact form or send us an email or other electronic message, your details will be saved to process the inquiry, possible follow-up questions or other related questions and will only be used in the context of the inquiry. Your data is entered in encrypted form, which means that third parties cannot read your data when you enter it, even if they have access to the network (e.g. in unprotected public Wi-Fi). The basis for this storage is our legitimate interest in communicating with interested users in accordance with Art. 6 (1) (f) GDPR and, in the case of contractual inquiries, also the storage of contractual data in accordance with Art. 6 (1) (b) GDPR. Your data will be saved as long as it is necessary to process the inquiry, in particular as long as storage is still necessary for the fulfillment/processing of the contract, for legal action by us or for our other legitimate interests, or as long as we are legally obliged to retain your data (e.g. within the framework of tax retention periods).
Shop
On our shop page you will find a contact form that you can use to request a specific offer for our services. We ask for your email address, your company name and the scope of your business so that we can make you an offer specifically tailored to your interests. Your data is entered in encrypted form, which means that third parties cannot read your data when you enter it. The basis for this storage is our legitimate interest in communicating with interested users in accordance with Art. 6 (1) (f) GDPR and, in the case of contractual inquiries, also the storage of contractual data in accordance with Art. 6 (1) (b) GDPR. Your data will be stored as long as it is necessary to process the inquiry, in particular as long as storage is still necessary for the fulfillment/processing of the contract, for legal action by us or for our other legitimate interests, or if we are legally obliged to retain your data (e.g. within the framework of tax retention periods).
General information
We provide links to our social media presence. Unlike social media plugins, links do not mean that the social media platform learns of your visit when you visit our site. Like any link, however, they mean that your data will be processed by the social media platform at the latest when you click the link. The social media platform will usually save cookies on your device or even save your usage behavior for your account, especially if you are logged in yourself. The social media platform can use your data to analyze your user behavior and use it for (interest-based) advertising. This can lead to advertising being shown to you both within and outside of the social media platform. Please make it clear to yourself whether you are happy to accept this and only use a social media platform if you have sufficiently informed yourself about the data processing there and agree to it (this applies in particular if you have not yet used it yourself) - we have included links to the privacy policies of the social media platforms in each case.
Our site uses links to our presence on the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. It's just a normal link; when you visit our page, Facebook doesn't know you've visited our website. If you click on the link, however, you'll be redirected to Facebook, which tells Facebook that you've visited our page. This means your data will be transferred to the USA. However, Facebook is registered with Privacy Shield and is obligated to comply with EU data protection regulations. We have no knowledge of, and no influence on, the collection and use of your data by Facebook after you click on the link. For more information, see Facebook's privacy policy at http://de-de.facebook.com/policy.php .
Our site uses links to our presence on the social network Instagram, operated by Instagram LLC, now Facebook Ireland Ltd. 4 Grand Canal Square Grand Canal Harbour. It's just a normal link; when you visit our site, Instagram does not know that you have visited our website. If you click on the link, however, you will be redirected to Instagram, and Instagram or Facebook will then also know that you have visited our site. This will result in your data being passed on to the USA. However, Facebook is registered with Privacy Shield and obliged to comply with EU data protection regulations. We have no knowledge of, and no influence on, the possible collection and use of your data by Instagram/Facebook after you click on the link. Further information can be found in Instagram's privacy policy at https://help.instagram.com/155833707900388 .
Google Maps
In accordance with our legitimate interest in a technically flawless online offering and its economically efficient design and optimisation in accordance with Art. 6 (1) (f) GDPR, we use the Google Maps API, a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), to display an interactive map. We have installed a two-click solution to secure your data. This means that Google does not learn of your visit when you access our website, but only when you actually use the Google map service. By using Google Maps, information about your use of this website (including your IP address) can be transmitted to a Google server in the USA and stored there, particularly through active Java scripts. Google has submitted to the Privacy Shield Framework. For more information on how Google uses your data, please see Google’s privacy policy https://www.google.de/intl/de/policies/privacy/ . If you do not wish your data to be transmitted, you can deactivate the execution of Java scripts in your browser or install a blocker that prevents the execution of Java scripts (e.g., https://noscript.net ). However, please note that doing so may impair the use of our and other websites.
Our current privacy policy dated 27.08.2024 applies
PYEB
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NEUTORSTR. 12
55116 MAINZ-OLD TOWN
help@pyeb.de
